Privacy Policy
Privacy Policy of www.florindotravel.ch
This
Application collects some Personal Data from its Users.
This
document can be printed for reference by using the print command in the
settings of any browser.
Owner and Data Controller
Florindo
Travel, GmbH, Zürcherstrasse 73, 8102 Oberengstringen
Owner contact email: info@florindotravel.ch
Types of Data collected
Among
the types of Personal Data that this Application collects, by itself or through
third parties, there are: first name; last name; date of birth; phone number;
email address; Usage Data; Trackers; answers to questions; clicks; keypress
events; motion sensor events; mouse movements; scroll position; touch events.
Complete
details on each type of Personal Data collected are provided in the dedicated
sections of this privacy policy or by specific explanation texts displayed
prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data,
collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory
and failure to provide this Data may make it impossible for this Application to
provide its services. In cases where this Application specifically states that
some Data is not mandatory, Users are free not to communicate this Data without
consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to
contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the
owners of third-party services used by this Application serves the purpose of
providing the Service required by the User, in addition to any other purposes
described in the present document and in the Cookie Policy, if available.
Users
are responsible for any third-party Personal Data obtained, published or shared
through this Application and confirm that they have the third party's consent
to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The
Owner takes appropriate security measures to prevent unauthorized access,
disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following
organizational procedures and modes strictly related to the purposes indicated.
In addition to the Owner, in some cases, the Data may be accessible to certain
types of persons in charge, involved with the operation of this Application
(administration, sales, marketing, legal, system administration) or external
parties (such as third-party technical service providers, mail carriers,
hosting providers, IT companies, communications agencies) appointed, if
necessary, as Data Processors by the Owner. The updated list of these parties
may be requested from the Owner at any time.
Legal basis of processing
The
Owner may process Personal Data relating to Users if one of the following
applies:
·
Users have given their consent for one or more
specific purposes. Note: Under some legislations the Owner may be allowed to
process Personal Data until the User objects to such processing (“opt-out”),
without having to rely on consent or any other of the following legal bases.
This, however, does not apply, whenever the processing of Personal Data is
subject to European data protection law;
·
provision of Data is necessary for the performance of
an agreement with the User and/or for any pre-contractual obligations thereof;
·
processing is necessary for compliance with a legal
obligation to which the Owner is subject;
·
processing is related to a task that is carried out in
the public interest or in the exercise of official authority vested in the
Owner;
·
processing is necessary for the purposes of the
legitimate interests pursued by the Owner or by a third party.
In any
case, the Owner will gladly help to clarify the specific legal basis that
applies to the processing, and in particular whether the provision of Personal
Data is a statutory or contractual requirement, or a requirement necessary to
enter into a contract.
Place
The
Data is processed at the Owner's operating offices and in any other places
where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the
User's Data to a country other than their own. To find out more about the place
of processing of such transferred Data, Users can check the section containing
details about the processing of Personal Data.
Users
are also entitled to learn about the legal basis of Data transfers to a country
outside the European Union or to any international organization governed by
public international law or set up by two or more countries, such as the UN,
and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the
relevant sections of this document or inquire with the Owner using the
information provided in the contact section.
Retention time
Personal
Data shall be processed and stored for as long as required by the purpose they
have been collected for.
Therefore:
·
Personal Data collected for purposes related to the
performance of a contract between the Owner and the User shall be retained
until such contract has been fully performed.
·
Personal Data collected for the purposes of the
Owner’s legitimate interests shall be retained as long as needed to fulfill
such purposes. Users may find specific information regarding the legitimate
interests pursued by the Owner within the relevant sections of this document or
by contacting the Owner.
The
Owner may be allowed to retain Personal Data for a longer period whenever the
User has given consent to such processing, as long as such consent is not
withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a
longer period whenever required to do so for the performance of a legal
obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore,
the right of access, the right to erasure, the right to rectification and the
right to data portability cannot be enforced after expiration of the retention
period.
The purposes of processing
The
Data concerning the User is collected to allow the Owner to provide its
Service, comply with its legal obligations, respond to enforcement requests,
protect its rights and interests (or those of its Users or third parties),
detect any malicious or fraudulent activity, as well as the following:
Contacting the User, Displaying content from external platforms and SPAM
protection.
For
specific information about the Personal Data used for each purpose, the User
may refer to the section “Detailed information on the processing of Personal
Data”.
Detailed information on the processing of
Personal Data
Personal
Data is collected for the following purposes and using the following services:
·
Contacting the User
·
Displaying content from
external platforms
·
SPAM protection
The
rights of Users
Users
may exercise certain rights regarding their Data processed by the Owner.
In
particular, Users have the right to do the following, to the extent permitted
by law:
·
Withdraw their consent at any time. Users have the right to withdraw consent
where they have previously given their consent to the processing of their
Personal Data.
·
Object to processing of their Data. Users have the right to object to the
processing of their Data if the processing is carried out on a legal basis
other than consent. Further details are provided in the
dedicated section below.
·
Access their Data. Users have the right to learn if Data is
being processed by the Owner, obtain disclosure regarding certain aspects of
the processing and obtain a copy of the Data undergoing processing.
·
Verify and seek rectification. Users have the right to verify the
accuracy of their Data and ask for it to be updated or corrected.
·
Restrict the processing of their Data. Users have the right to restrict the
processing of their Data. In this case, the Owner will not process their Data
for any purpose other than storing it.
·
Have their Personal Data deleted or otherwise
removed. Users have
the right to obtain the erasure of their Data from the Owner.
·
Receive their Data and have it transferred to
another controller. Users have the right to receive their Data in a
structured, commonly used and machine readable format and, if technically
feasible, to have it transmitted to another controller without any hindrance.
·
Lodge a complaint. Users have the right to bring a claim
before their competent data protection authority.
Details about the right to object to processing
Where
Personal Data is processed for a public interest, in the exercise of an
official authority vested in the Owner or for the purposes of the legitimate
interests pursued by the Owner, Users may object to such processing by
providing a ground related to their particular situation to justify the
objection.
Users
must know that, however, should their Personal Data be processed for direct
marketing purposes, they can object to that processing at any time, free of
charge and without providing any justification. Where the User objects to
processing for direct marketing purposes, the Personal Data will no longer be
processed for such purposes. To learn whether the Owner is processing Personal
Data for direct marketing purposes, Users may refer to the relevant sections of
this document.
How to exercise these rights
Any
requests to exercise User rights can be directed to the Owner through the
contact details provided in this document. These requests can be exercised free
of charge and will be answered by the Owner as early as possible and always
within one month, providing Users with the information required by law. Any
rectification or erasure of Personal Data or restriction of processing will be
communicated by the Owner to each recipient, if any, to whom the Personal Data
has been disclosed unless this proves impossible or involves disproportionate
effort. At the Users’ request, the Owner will inform them about those
recipients.
Additional information about Data collection and
processing
Legal action
The
User's Personal Data may be used for legal purposes by the Owner in Court or in
the stages leading to possible legal action arising from improper use of this
Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal
data upon request of public authorities.
Additional information about User's Personal
Data
In
addition to the information contained in this privacy policy, this Application
may provide the User with additional and contextual information concerning
particular Services or the collection and processing of Personal Data upon
request.
System logs and maintenance
For
operation and maintenance purposes, this Application and any third-party
services may collect files that record interaction with this Application
(System logs) or use other Personal Data (such as the IP Address) for this
purpose.
Information not contained in this policy
More
details concerning the collection or processing of Personal Data may be
requested from the Owner at any time. Please see the contact information at the
beginning of this document.
How “Do Not Track” requests are handled
This
Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not
Track” requests, please read their privacy policies.
Changes to this privacy policy
The
Owner reserves the right to make changes to this privacy policy at any time by
notifying its Users on this page and possibly within this Application and/or -
as far as technically and legally feasible - sending a notice to Users via any
contact information available to the Owner. It is strongly recommended to check
this page often, referring to the date of the last modification listed at the
bottom.
Should the changes affect processing activities performed on the basis of the
User’s consent, the Owner shall collect new consent from the User, where
required.